Right of withdrawal

Statutory right of withdrawal (14 days)

Right of withdrawal for goods for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.)

Withdrawal policy

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day

• on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together;

• on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;

• on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items;

To exercise your right of withdrawal, you must inform us (Danny Paul Rüdiger Riewoldt-Liehr, Pfirsichweg 4, 12524 Berlin, phone no.: 017673527322, email address: info@angelrollentuning.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back or hand over the goods to us or to Riewoldt-Liehr, Pfirsichweg 4, 12524 Berlin without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this diminished value results from handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts:

• for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer;

• for the supply of goods that are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;

• for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;

• for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts:

• for the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;

• for the supply of goods if, after delivery, they have been inseparably mixed with other items due to their nature;

• for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

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Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

• To Danny Paul Rüdiger Riewoldt-Liehr, Pfirsichweg 4, 12524 Berlin, email address: info@angelrollentuning.de:

• I/ We () hereby give notice that I/ we withdraw from my/ our () contract of sale of the following goods ()/
  for the provision of the following service ()

• Ordered on ()/ received on ()

• Name of consumer(s)

• Address of consumer(s)

• Signature of consumer(s) (only if this form is notified on paper)

• Date

(*) Delete as applicable.

§ X Returns without a declaration of withdrawal

(1) An effective withdrawal pursuant to § 355 BGB (German Civil Code) requires a clear
statement by the consumer to us from which the decision to withdraw from the
contract is clearly evident (e.g. by email, letter or using
the model withdrawal form). The mere return of the goods without
a corresponding statement does not constitute a withdrawal.

(2) If we receive a return without a declaration of withdrawal, without a reason for
complaint or without any other comprehensible explanation, we will ask the
customer in text form (usually by email to the address provided
during the ordering process) to clarify the matter. The customer will be asked to state, within
14 days of receipt of this request, whether a withdrawal is being declared
or which other reason underlies the return.

(3) If no response is received within this period, we are entitled
to send the goods back at the customer's expense to the delivery address
stored during the ordering process. In this case the purchase contract remains
effective; the purchase price will not be refunded.

(4) Until a response from the customer is received, we will store the returned
goods with due care. An obligation to process the return,
to refund the purchase price or to issue a credit only arises after
receipt of a clear statement from the customer.

(5) The provisions of this section apply without prejudice to the statutory
rights of withdrawal of the consumer and to our voluntary 30-day
Easy Return Guarantee. Under the Easy Return Guarantee, too, a
return is only treated as a reversal of the purchase if the customer identifies the
return as such (e.g. by an enclosed note
in the parcel or a short message by email to info@angelrollentuning.de).